Frequently Asked Questions

Where are you based?
We are based in Shropshire, West Midlands, UK

Are your products genuine?
Yes, they are imported directly from the manufacturer in China.

What payment methods do you accept?
We accept PayPal or a UK cheque. If you wish to pay by credit card, this can be done through PayPal, without the need to set up a PayPal account. You will be transferred to the PayPal site where you will be asked if you want to pay using a PayPal account or credit card.

Do you offer support for the products?
Yes, as we use the items ourselves, we can guide you through the use of them. We can also give advice on what model to purchase.

How quickly will you ship my order?
All items are in stock and orders received before 4pm are shipped the same day that we receive your payment, except at weekends, when they will be shipped on the Monday following.

My question is not answered here, what can I do?
Please contact us at and we will do our best to assist you.